Technical Support: noc@douala-ix.net | Billing / Accounts: peering@douala-ix.net
Emergency 24x7x365 Support
DOUALA IX proactively monitors our route collectors, route servers, and AS112 service. In the event you experience technical difficulties, feel free to reach out to us 24/7 and a technician can begin troubleshooting. We prefer you only call us for critical emergencies only (or via email) and send us all non-critical events via email.
Technical Support Summary |
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| Email: | noc@douala-ix.net | ||
| Phone: | +237 242 23 20 07 | ||
| Hours: | 09:00 to 18:00 GMT +1, Monday to Friday | ||
| 24h Emergency: | +237 242 23 20 07 | ||